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ep777a collects only the account and transaction data needed to run your wallet, process bKash or Upay payments, and keep your account secure. What we collect, why we keep it, and how you can act on it — this policy covers all of it. Access and eligibility depend on your local law and the eligible regions we serve.
When you open an account on ep777a, we collect the details you submit during registration: your name, contact information, and the payment identifiers associated with your bKash or Upay wallet. During transactions, our system records the payment method used, the amount, the timestamp, and the status of each deposit or withdrawal. We do not store your full bKash PIN or Upay credentials — those stay within the respective wallet provider's own secure environment. We also collect device and session data: the browser type, operating system, and IP address tied to each login. This helps us detect unusual access patterns and keep your account from being used without your knowledge. If you contact our support team by email or the on-site form, we retain the content of that conversation alongside your account record. Data is used for three purposes only: operating your account, processing your transactions through the local payment rails configured for Bangladesh, and meeting any applicable reporting obligations. We do not sell your personal data to advertisers. Retention periods apply based on the type of data, and availability of this service depends on your local law and eligible region.
This policy applies to all activity conducted through ep777a — from the moment you open the account page to every transaction record sitting in your wallet history. Some areas fall clearly inside this policy; others sit with third-party providers who operate under their own terms. The table below maps the boundaries so you know exactly where our data obligations begin and end.
Registration details, login history and session records fall under this policy. We hold these records and you can request a review or correction through the account settings page or by contacting support directly.
Every deposit and withdrawal processed through bKash or Upay generates a record we hold on our side. The transaction log inside your signed-in account reflects this. Your wallet provider holds its own separate record under its own privacy terms.
Pages, game lobby content and promotional notices are served by ep777a. Browsing data collected while you navigate the site — such as pages viewed and time on page — is covered here and used only for service improvement.
Payment rails like bKash and Upay, game studios supplying lobby content, and any external links you follow from our site operate under their own policies. We do not control or take responsibility for their data handling.
Your account record is not locked away. There are clear, practical steps you can take to review what we hold, correct inaccuracies, or raise a question about how your data is being used. Start with the account settings area when you are signed in — that is where you can check the personal details tied to your profile and update anything that has changed, such as a contact number linked to your bKash wallet. For anything that cannot be edited directly in the account page, our support team can action a correction on your behalf. If you believe we are holding data that should be removed, or if you want to understand how long a specific record is retained, you can raise that as a formal question through our published contact route. We will respond to data queries using the same channel you used to reach us. All rights described here apply subject to your local law and the eligible regions covered by this service.
Open the account settings page when signed in to see the personal details, payment identifiers and contact information we hold against your profile.
Update editable fields directly in account settings. For fields you cannot change yourself — such as a registered payment number — contact support to request a correction.
If you want to know how long a specific record is kept, or whether a piece of data should be removed, send your question through the on-site contact form and we will respond via the same channel.
Our support team handles data queries alongside account help. Use the email or on-site form route published on the contact page; we do not publish a live-chat data-request path separately.
If something in this policy is unclear, or you want to exercise one of the rights described above, use the routes below. We respond through the same channel you write to us on. Do not share your full bKash PIN or Upay password in any support message — account verification uses only the information visible in your signed-in profile.
Send your privacy or data query to the support email address published on the ep777a contact page. Include your registered account identifier so we can locate your record quickly.
The contact form in the account area lets you submit a query while signed in, which means we can match it to your record without asking for additional verification details.
For straightforward corrections — contact number, display name, or email address — the account settings page is the fastest route. Changes made there are reflected immediately in your profile.
Handling your data consistently and transparently is how we keep the account relationship working. Here is what that looks like in concrete terms — from cookies to retention to who can request a change.
We use cookies to keep your session active and remember your account preferences between visits. No advertising cookies are loaded. You can clear cookies through your browser settings; doing so will sign you out of the current session.
Login activity is logged against your account. If we detect a sign-in from an unrecognised device or location, the session may be flagged. You can review recent login records from the security section of your account settings.
Transaction records, including bKash and Upay deposit and withdrawal entries, are retained for the period required by applicable obligations. Account registration data is kept for as long as your account remains active, and for a defined period after closure.
When this policy is updated, a notice will appear on the site before the changes take effect. Continued use of your account after the notice period means you have acknowledged the updated terms. You can always request a copy of the current policy via support.
These are the questions we hear most often about how ep777a handles account data, transaction records and your rights under this policy.
We collect your name, contact details, and the payment identifier you link during registration — typically your bKash or Upay number. We also log the device and browser used at sign-up. We do not collect data beyond what is needed to operate your account.
No. Your bKash PIN and Upay credentials are handled entirely within those wallet providers' own secure systems. ep777a receives only the transaction confirmation and the wallet identifier — never your PIN or login password for those services.
Yes. Sign in and open account settings to view the personal details and payment identifiers on your profile. Transaction history is visible in the wallet section. For a broader data summary, contact support through the published email or on-site form.
Editable fields — such as your contact number or email — can be updated directly in account settings. If a field is locked, contact our support team with the correct details and your account identifier. We will action the correction and confirm by the same channel.
We do not sell your data. Transaction data passes through the payment rails — bKash or Upay — solely to process your deposit or withdrawal. Game content is delivered by our studio partners, but they do not receive your personal account or payment details.
Send your concern to the support email published on the ep777a contact page, or use the on-site form while signed in. We respond through the same channel you write to us on. Access to this policy and its remedies depends on your local law and eligible region.